Question 1

How fast will my order ship?

Accepted Answer

Orders placed before 6PM IST are dispatched the same day. Most metros receive delivery within 24–48 hours.

Question 2

What is your return policy?

Accepted Answer

We offer 7-day, no-questions-asked returns on all products. Items must be unused and in original packaging.

Question 3

Do products come with a warranty?

Accepted Answer

Yes — every product carries a 2-year warranty covering manufacturing defects.

Question 4

Which payment methods do you accept?

Accepted Answer

We accept UPI, all major credit/debit cards, net banking, and popular wallets through our secure Shopify checkout.

Question 5

Do you ship across India?

Accepted Answer

Yes. Free express delivery on orders above ₹999. Standard shipping applies on smaller orders.

Question 6

How can I track my order?

Accepted Answer

You'll receive a tracking link by email and SMS as soon as your order is dispatched.

Question 7

Are these products authentic?

Accepted Answer

100%. We source only from authorised distributors and brand partners. Every product is genuine.

Question 8

Can I cancel my order?

Accepted Answer

Orders can be cancelled free of charge before dispatch. Once dispatched, please use our 7-day return policy.